Testimonials

We were delighted to have Rob introduce his business 3 years ago. We could see immediately that the high quality virtual tours would benefit our website greatly both in terms of visual impact and the faithful depiction of our guest bedrooms. For the first time prospective guests could take as long as they liked to view our offering online before reserving a particular bedroom. Guests love the virtual tours! The photographic distortion is minimal and the full screen facility excellent. Other than personal recommendation virtual tours have proved the single most effective tool we have at our disposal to convince people of the high standard they can expect at Howe Keld. They certainly offer a competitive advantage. Rob has always been most pleasant and efficient to deal with. He has taken into account our needs at all times and has proved meticulous in his planning. Importantly he has been happy to communicate quickly with our website designer to ensure that all the tours were incorporated into our website in the best way. All in all a great service. Thank you.
David Fisher
Proprietor
Howe Keld Luxury Bed & Breakfast
Rob’s attention to detail is amazing. He has the ability to grasp a very good idea of our individual needs and the image we are trying to create for our holiday let business. His professional approach is impressive. He delivered on time, within budget and gave valuable technical advice when uploading the stills and virtual tours to our website. He is extremely helpful and a pleasure to work with. We would have no hesitation in using his services again and would highly recommend him to others. Thank you for a job well done.
We commissioned Rob to create virtual tours of our cottages at High Barn and our apartment, The York Hop Store. We are delighted with the results. Rob’s skilled and very professional approach has produced images that enhance both websites and ensure our prospective visitors will be able to view every aspect of the properties in which they are interested. It was a pleasure to work with Rob and we have already recommended him to other members of Yorkshire Premier Cottages. We look forward to working with him in the future.
John and Angela Foster, February 2014
High Barn Cottages & York Hop Store
From our initial phone call to the delivery of the outstanding images, Rob was totally professional. He was friendly but not pushy and connected with our business and the image we wanted to portray immediately. His time here photographing was exceptional; the attention to detail and flexibility was second to none. We think he should charge commission on bookings that come in as a result of his photography but Sssshhhhh don't tell him! Thanks Rob, for an outstanding portfolio of images for our new website.
Mary and Jim
Proprietors
Smallshaw Farm Cottages
Rob was a pleasure to work with. His creative ideas for our photography shoot and understanding of our needs were the reason we hired him. Rob worked within the tight constraints we placed on him and his attention to detail showed in the fantastic photos he supplied. They show the hotel in its best light and combined with our new website we have seen our trade increase. We used Iris Image's services again to photograph our new cafe bar and the results were equally as impressive.
Paul Grindley
Proprietor
The Queens Hotel, Keswick
We have used the services of Iris Image on several occasions and Rob always delivers the exact requirements at a competitive rate. His still images have certainly breathed life into our website and he has managed to capture the essence of our hotel and surrounding area. In addition to his stills photography he also created a stunning Virtual Tour to showcase what our hotel can offer our guests. We have no hesitation in recommending Rob to anyone looking to add a new dimension to their own website or brochure.
Chris Taplin
Director
Stone House Hotel
I have personally commissioned Iris Image twice and on both counts Rob has provided a superb product. His service is impeccable, speedy and cost friendly. Rob always delivers a supreme quality product exceeding my expectations. He is always on time and turns the product around quickly. As a result we now have a strong dynamic customer relationship based on understanding of our requirements. He listens to our ideas and requests then adds his own creative flair to the process. www.rokt.co.uk and www.martinmoore.com have both benefitted from his unique product. The Rokt website has seen an increase in traffic and revisits due to his work and it’s such a useful tool to add to our multimedia offering. I have recommended Rob's services to many colleagues and will continue to do so.
Leigh Topping
Director
Rokt Climbing Gym
Rob was commissioned to undertake photographic stills and a virtual tour for our new website. I found him to be courteous, professional and extremely fast in carrying out his commission. He is a pleasure to deal with and knows his craft inside out. Rob delivered on time and on budget and exceeded my expectations in the quality of his work. I would have no hesitation in recommending him to others for his quality and professionalism.
Gary P Conlan
General Manager
Golf Hotel, Silloth
Rob’s photography is excellent and he is a really pleasant person to work with. He will get to know your business, its style and culture to ensure his pictures truly reflect it. His services will deliver tangible, financial benefits. In the two years since putting Rob’s virtual tour and pictures up on our website bookings have grown at 10% per year, despite the economic downturn. Online bookings at Rowleth End are now reaching 75% of our total bookings with around 25% of those being through mobile devices. The quality of Rob’s pictures is frequently commented on by guests as having been a major factor in deciding to make their booking. I would highly recommend Iris Image for all your photographic needs.
Roger Tuckett
Proprietor
Rowleth End
I first used Rob in 2007 and from the outset I was very impressed by how professional and sympathetic he was to our own individual needs. Having a small budget and not having a 'concrete idea' of what we ultimately wanted, Rob was able to interpret what he thought we would like and produce some fantastic work for us at a very reasonable price. Throughout our dealings, he always keeps us updated with how things are going and also all the necessary assistance we require (as complete techno phobes we need it) in order for our images to go 'live' onto our website. He is always very approachable and patient and listens to exactly what we want but he also gives us some valuable 'pointers' into what he thinks would work well for us and the end product always does. As a result of this Rob has now done a number of jobs since our initial introduction in order for us to get the most out of our website and advertising. I have in the past and still have no hesitation in recommending Iris Image to anyone looking for quality photographic work at a realistic and achievable price.
Jason & Alison Dodson
Ravensworth House
Iris Image has consistently provided us with superb quality virtual tours for our Residential Homes and Holiday Lodges, which greatly assists us in promoting our product. Rob is always friendly, efficient and extremely professional, delivering a first class product every time, on time and on budget. I would have no hesitation in recommending Iris Image to others.
Lindsay Palmer
Interior Designer
Prestige Park and Leisure Homes Ltd
A huge thank you to Rob for his work & commitment in producing the virtual tour for our website and for his exceptional attention to detail in getting the images just right. Despite the difficult interior light in the building his use of flash lighting ensured the end results looked amazing. Rob is a genuine guy who shows a real passion for his work, he is an absolute pleasure to work with.
Emma Deery
Site Manager
The Maltings College
Rob first photographed our Guest House 11 years ago and we were so pleased with the results that we recently commissioned Iris Image again to photograph our newly decorated rooms . We have just had our website upgraded and the imagery he provided has really enhanced the site. We would highly recommend Iris Image, Rob is most professional and really cares about the detail which is so important when capturing your business in its best light. Thanks for a Job well done.
Joan and Mike
Lincoln House B&B
I have worked with Rob (Iris Image) on a variety of projects he has never failed to deliver a top quality service and the end product is always excellent. The clients are always blown away. I cannot recommend him highly enough; he is also a pleasure to work with.
We were exceptionally pleased with the quality, professionalism and detail of Robs work when producing new pictures for the Bush Nook website. He dedicated 4 days to spend time with us and got a real feel for what was required by ourselves in order to deliver a new image for Bush Nook. Rob managed to create a pictorial view of our premises that guests felt was accurate, with responses like “it’s actually like the website, this is wonderful.”
Malcolm Redman
Bush Nook
Mawbray have been using Iris Image for several years now for all our professional photography and virtual tours requirements. We won't use anyone else for our website customers. The quality of the product and service is second to none. Some of our customers have insisted that we use nobody else. The quality of the imagery is first class. We know that if we place an order the job will be done in a professional manner and always in the timescales agreed. Feedback from customers has shown that business generated from their websites has improved markedly when imagery and virtual tours from Iris Image have been used on their website. As a result, we always recommend that all our customers get professional imagery created for their sites - it makes such a difference. I can't recommend Iris Image enough.
Adrian Wanless, Web Designer
Director
Mawbray Computer Consultants
Iris Image produced a virtual tour for my website for a holiday house in the Lake District. Everyone should have one. When people are going on holiday they want to know what the house looks like inside, and only a virtual tour can show the true likeness and feel of a house. The tour was brilliant - not only did it show every room but also included the views from windows and the garden and surrounds. The virtual tour has really improved my business and all my customers comment on how useful the tour is. I would not hesitate to recommend a virtual tour; in fact I think it is essential for a good website.
Jill Green
Proprietor
High Houses
We recently let our home as a holiday rental while we went travelling and wanted to attract as much business as we could to cover the cost of our travels! After a few enquiries we quickly became aware that people looking for holiday rentals make instant decisions based on the photos they see and don't generally read much text and so we wanted some really good photos to show off our house. Rob had been recommended to us and he certainly lived up to our expectations. Very professional and personable, Rob provided us with excellent photos of even the most awkward and poorly lit rooms with great attention to detail. We successfully let our house for the 6 months we were away and I am sure the photos made all the difference. Thanks Rob.
Steve Wiles
Proprietor
Norfolk
We found Rob very professional and efficient. The still images that Rob took of our cottage are first class and they really enhance our website and make us stand out from the rest. I would not hesitate to recommend Rob's work. Our website has made a huge difference to our business.
Lynn Middleton
Proprietor
Crowberry Cottage (Eastfield Farm)
We have uploaded the virtual tour of our kitchen showroom onto our website and many of our customers have commented on how good it is. Iris image have done an excellent job and we’d recommend a virtual tour package to anyone.
Matthew Rose
Roses of Beverley
The service and quality of Rob’s work was superb. This was a new venture for me and your help and advice resulted in an excellent web site. Visitors comment on arrival that the cottage looks exactly as the virtual tour shows and this was the deciding factor on booking. I am gradually building up clientele with many people coming back to stay again and have had visitors from Australia and other parts of the world. All thanks to virtual tours and the quality of presentation.
Jean Musgrave
Proprietor
Brown Dyke Stables
Rob provided a friendly efficient service. The Virtual Tour he produced enables our customer’s to visualise our facilities as if they were actually in the room. The download works quickly and has been used a great deal by our customers helping to enhance our bookings. I would have no hesitation in recommending the quality of Rob’s work.
Andy & Sue Judge
Proprietors
The Hollies
Rob was recommended to me about 18 months ago to do some photographic work for my website. All the work carried out was to a very high standard and guests have commented that the virtual tour on my website is exactly how my house actually is and they were delighted when they arrived. This is one of the biggest compliments that both I and Rob could receive in my opinion. I cannot recommend Rob highly enough.
Elaine Packer
Proprietor
The Hill on the Wall B&B, Gilsland
Rob was commissioned to undertake photographic virtual tours of all our homes for our website; the quality of his work has been excellent. We have always found him to be courteous and helpful in everything we have asked of him. I would gladly recommend him to anyone.
Irene Byrne
Office Manager
QPC
Rob did a fantastic job creating the virtual tour for our web site; he was very professional and efficient and knows his job inside out. We have had lots of positive feed back from our customer’s and our bookings have increased since the tour went live. We would definitely use Rob again and highly recommend him.
Sally & Stef Mamos
Proprietors
The Bay Ridge Hotel
We approached Rob for photography of our two latest projects. The whole process was made effortless and enjoyable thanks to Rob's professionalism and his personable approach. We found it genuinely refreshing to work alongside someone who was passionate and knowledgeable about their work. We got the final images we had hoped for - even despite the changeable weather. I would have no hesitation in recommending Iris Image to other business owners, and will certainly be back in touch for our next project.
We were very impressed when Rob originally came and did a portfolio of wonderful still images to help publicise our cottages, but what really moved us forward were the great virtual tours which show every cottage. Rob worked very hard to understand what we were trying to show and how to do so to the best effect. He was a pleasure to deal with whilst delivering a result within an agreed budget. We wish his business all the best for the future.
Jayne and Graham White
Proprietors
Killerby Old Hall
It is crucial to have good visual imagery for any type of advertising, we only have one holiday cottage so our advertising budget is limited but Rob was able to come up with a price that was acceptable, all the work was carried out promptly and efficiently. We were very pleased with the results and would certainly consider using Iris Image in the future.
Ian & Linda Sugars
Proprietors
Sevenford House
Rob took the stills photos for my new website and I have not had anything but compliments about them. Pictures say a thousand words and these show my cottages at their best. Rob did exactly what he said he would do.
Vivienne Sweeting
Proprietor
Apple Tree Cottages
We started our B & B business nearly 5 years ago and were extremely fortunate to have Iris Image recommended to us. The photos really captured the feeling of the house and made our website special. Many people have commented on the wonderful photos and I am sure you wont get a more caring and professional photographer than Rob.
Peter & Pat Wallace
Old Plough House B&B
Rob approached me a few years ago at the time we were looking to develop a new website. He was very clear and concise in explaining the services that he could deliver and the costs and the time required to provide these services. We were very impressed, not only with the image quality achieved, the accuracy of the time and cost estimates, the competitiveness of the cost estimate and - not least - on the professional, yet personal approach Rob brought to our work. We have had a lot of very positive feedback from both guests and other guesthouse owners on the image quality and are definitely planning to use Iris Image for any future projects.
Chris and Karen Tinkler
Owners
The Cornmill
Iris Image - highly professional photographic services. The photographs and virtual tours produced by Iris Image for our website and literature really highlight our apartments and make us stand out from the crowd. Potential guests have been converted into actual bookings because of the quality of the images. Guests have commented that our website really does accurately reflect what our apartments have to offer; this is all down to Iris Image.
Andrew and Cyndy Bell
Carlton Apartments
Iris Image has provided us with publicity and information photographs for Real Estate use and also for manufacturing of food products. We have always been delighted with the quality of the work and the way it was produced. We have no hesitation in recommending Iris Image.
Robert Crosbie
Owner
Bumblewick Cottages
Great customer service, Iris Image is great to deal with from both my point of view and that of my customers. The still images and virtual tours produced are second to none and really help my job of designing a great looking web site. Regarding efficiency, Rob is spot on, usually a busy man but a great relationship with my customer’s means things are arranged to suit all parties and still images and virtual tours are passed over to me and the client very quickly. His virtual tours are my favourite product; they show off the clients' facilities fabulously, you almost feel like you’re in the room! Iris Image also produce still photos in stunning high definition for both print and web use. Customers' briefs are always met and expectations exceeded when they see the quality of the work undertaken. Many of my web sites are hotels, guest houses or shops and the work he has produced for them has been exceptional and really does enhance the web sites I produce. I always tell my clients that if you are paying good money for a service you want the best outcome and so Rob’s name is always put forward for any photography and virtual tours needs. I can honestly say that the customers who have used Iris Image have been more than happy with the resulting imagery. I often present virtual tours on the web sites I have designed to show clients the great benefit they bring to a business.
Andy Rouph, Web Designer
Director
Web Sites Made Easy