FAQ

What does the abbreviation VT stand for?
VT stands for virtual tour.
What is a panorama?
A panorama is a three dimensional representation of a scene or view. It is created from a series of still images that are digitally stitched together, enabling the user to navigate a full 360 degrees with complete directional control. A virtual tour is simply a series of related panoramas, (rooms or views).
What type of businesses benefit from a virtual tour?
What business wouldn’t? Virtual tours permit customers to access your facilities online at any time of the day. A virtual tour is a powerful marketing tool that will enhance the profile of almost any business. Common examples of organisations utilising VT’s to effectively market their services are, hotels, B & B’s, holiday cottages, universities, schools, children’s nurseries, architects, interior designers, travel agents, tourist associations, corporate industries, museums and golf clubs.
What benefit does a virtual tour offer?
A virtual tour provides your business with a 24 hour shop window. It enables potential customers to take a three-dimensional visit around your premises via the internet.
What are the advantages of using a professional virtual tour production house?
We are constantly updating our virtual tour programming to ensure that the service you receive is first class. VT software is continually evolving and our company policy is to ensure that we lead the market by using the latest cutting edge production techniques.
How will my virtual tour be delivered?
Completed virtual tours are normally emailed directly to clients; however they can be copied to CD Rom on request for delivery by post.
How do I incorporate a virtual tour into my existing website?
Any web designer will be able to seamlessly embed a tour into your existing website by following our simple instructions.
Which virtual tour viewer should I use for my website?
Pick our html5 viewer which is compatible with Windows, Mac and mobile media devices; these include the iPhone, iPad, Android devices and VR headsets.
What VR headsets are compatible with our virtual tours?
Our tours are optimised for most VR headsets, these include the Oculus Quest, Oculus Go, Oculus Rift, HTC Vive, Windows MR and Google Daydream system. Special support is provided for the Oculus Go and Oculus Quest, with the viewer automatically increasing the rendering resolution on those devices. VR mode is also compatible with most mobile phone handsets.
Why isn’t VR mode automatically active in iOS 12?
Apple added a security setting called Motion and Orientation Access; you’ll find this function in Settings>Safari. Please scroll down the menu list until you find Motion & Orientation Access. The default setting for this option is off, toggle it to on if you wish to enable VR mode within a virtual tour. The option can be toggled off again as desired. VR mode is active by default in iOS 13, but you will be prompted to 'Allow Access'.
Can I share virtual tours though social media?
Yes, our virtual tours have a share link in the navigation bar which can be configured to share with all the main social networking websites including, Facebook, Twitter, Linkedin, Tumblr, StumbleUpon, Reddit.
How do our virtual tours work on both computers & mobile media devices?
Our virtual tours detect the device the user is viewing from then loads a compatible version for that device. Mobile media requires different delivery methods than traditional computers and our tours combine these formats into one seamless product. This enables users to view virtual tours anywhere, at work, at home, or on the move. One system takes care of it all.
How quickly will a virtual tour load?
Instantly! Our virtual tours use a multi-resolution format that continually loads in the background until maximum resolution is achieved. This enables users to browse your facilities without having to wait for an application to load.